We do not store credit card details nor do we share customer details with any 3rd parties. Payments made through this site are paid into a PAYPAL account, any refunds will be issued through the Paypal scheme.
Prices may change at any time due to ongoing price rises.
Delivery time frame 1 – 2 working days unless otherwise stated, contracts formed upon dispatch.
- All unwanted or incorrectly ordered parts returned will be subject to a handling charge of 10% – 15% , these must be returned by customer at own risk within 28 days of invoice.
- Any orders that arrive damaged or incorrect will be collected for either refund or exchange depending on customers wishes.
- All ‘Take off’ parts that are not collected within 90 days of receipt will be sold to a third party.
- All new goods ordered and not collected within 90 days of receipt will be sold onto a third party unless by prior arrangement
- Damages/shortages must be reported within 2 working days of receiving goods on invoice otherwise claims will not be accepted.
- All Special ordered parts under £30 before vat are non returnable. Returns will not be accepted after 28 days.
- Pictures and part numbers are for reference only and do not imply the manufacturer. All specifications are subject to change.
For more information please contact us for any specific details or requests.
SURCHARGED AND RECONDITIONED ITEMS
- On all our exchange units a surcharge will apply which is refundable on like for like items.
- The old unit must be returned within 60 days from date of invoice or 50 days for genuine Land Rover items.
- All units must be in a complete & re-conditionable state.
- All units must be clean & free of any oil, attached securely to the pallet and covered and stackable with a flat top. Failure to do this will result in a £35.00 surcharge ( charged by the courier company not Simmonites)
- We can arrange collection of your item which will incur a fee of the original carriage charge + a third party collection fee of £10.00 for boxes, £20.00 for pallets, we are not always able to arrange overseas collections please email for quote.
- All units must be returned with the attached note showing your details too enable us to refund your account. We do not keep any credit card details.
- Please note: All units are dispatched dry and free of any oil, levels must be checked before running.
- Warranties will only apply to standard applications and vehicles with original sized engines. Modified vehicles will invalidate the warranty.
- Warranties are valid for 6 Months from date of Purchase and cover the parts only.
- Labour is only covered if brought to Simmonites; we will not cover labour costs to other companies.